Universal Credit Roadshow

Universal Credit (Full Service) will go live in Pembrokeshire – September 2018. That means no new claims of

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • income-based Jobseeker’s Allowance (JSA)
  • income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

Instead you will be expected to claim Universal Credit.

This is a big change and we have teamed up with Pembrokeshire County Council, the Department of Work and Pensions and Citizens Advice Pembrokeshire to help tenants get ready.

We will be visiting the largest affected areas on board Dot.e our digi bus, providing Universal Credit advice and support to anyone that pops along.

On top of the 5 areas we are visiting with PCC, DWP & CAB, we are also visiting 18 ateb streets all across Pembrokeshire answering your Universal Credit queries. On-board Dot.e will be Tom our Digital Support Officer plus one other member of staff who will be happy to help.

We have the motto ‘don’t be scared, be prepared’ – and we genuinely mean it! If you make a few small changes now in preparation for Universal Credit, then when it arrives in September it wont be as bad as you think.

Visit our team at your closest roadshow stop

Thursday 12th July 2018

10am – 11.30am @ Haverfordwest – Princess Royal Way

11.45am – 1.15pm @ Haverfordwest – Peregrine Close Visit

2pm – 3pm @ Letterston – Parc Maen Hir


Thursday 19th July 2018

10am – 11pm @ Roch – Ocean Drive

11.30am – 12.30pm @ St Davids – Ffynnon Wen

2pm – 3pm @ Johnston – Acorn Drive


Thursday 26th July 2018

10am – 11.30am @ Milford Haven – Marble Hall Road

11.45am – 1.15pm @ Milford Haven – Tesco Car Park

2pm – 3pm @ Neyland – Gordon Parry Road


Thursday 2nd August 2018

10am – 11.30am @ Pembroke – Ashdale Lane

12noon – 1.30pm @ Pembroke – Vetch Close

2.15pm – 3.15pm @ Hook – Harcourt Close


Thursday 9th August 2018

10am – 11.30am @ Pembroke Dock – ASDA Car Park

11.45am – 1.15pm @ Pembroke Dock  – Spring View

2pm – 3pm @ Merlins Bridge – Freemans View


Thursday 23rd August 2018

10am – 11.30am @ Saundersfoot – Vineyard Vale

12.30pm – 1.30pm @ Narberth – John Morgan Close

2pm – 3pm @ Clunderwen – Bro Walden

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