This page is dedicated to external support organisations across Pembrokeshire and Wales that offer advice and support services.

ateb have provided this list to assist customers in finding services in their area. ateb are not affiliated with any of the organisations/ companies on the list and cannot be held liable for any issues experienced with the services provided.

Children and Young People

Organisations, charities, and services providers which offer advice and support for children and young people. Follow the links to access partners websites for more information.

• Pembrokeshire County Council Family Information Service

  As well as offering advice to parents, carers, grandparents, professionals, and employers on a range of children’s activities and childcare services we can point you in the right direction if you are looking for local parent and toddler groups. 

  We can also tell you about services that provide support to parents and carers of children and young people aged 0 – 19 years to help them in their parenting role. 

  Family Information Service – Pembrokeshire County Council

• Plant Dewi

  They provide free, open access services, that act as a local meeting place for children and families, offer families support, and help families to grow friendships and social networks.

  Plant Dewi project supports the Diocese of St Davids families

• Pembrokeshire Association of Voluntary Services (PAVS) – Children and Families Connector

  They can help you to access community level services and activities.

  Community Connectors | Pembrokeshire Association of Voluntary Services (pavs.org.uk)

  Email [email protected] or phone 01437 723660

• Mudiad Meithrin

  Support for your bilingual journey, helping your child to access opportunities to play, learn and grow through the medium of Welsh.

  https://meithrin.cymru/cymraeg-for-kids/?lang=en

• Sandy Bear- Childrens Bereavement Charity

  Sandy Bear focus on supporting children and young people who are preparing for or have been bereaved through the loss of a close family member, or other special people in their life. However, they also support parents, carers and guardians in dealing with their own grief and ways to support their children at an extremely vulnerable time.

  Home – Sandy Bear

• ASD Family Help

  They offer support, advice & activities for autistic & neurodiverse individuals or those with learning disabilities (plus their parents, carers or professionals), within Pembrokeshire.

  ASD Family Help – Autism & Neurodiverse Information & Support – Charity Number: 1135718

• Megan’s Starr

  Supporting young people and raising awareness of bullying and mental health.

  Megans Starr Foundation – Mental Health, Bullying, Nonprofit

• Pembrokeshire Baby Bank

  Helping families who are in financial difficulties. This is a service for which you will need to be referred so speak to a Social Worker, Health Visitor, Midwife, or other support worker.

  Pembrokeshire Baby Bank | Supplying families in need in Pembrokeshire

• Pembrokeshire Youth Homelessness Team

  This team aims to support, educate, and upskill young people in order to avert homelessness. Services include Temporary supported accommodation, floating support, support to equip a new home. They provide access to The Independent Living Centre and Virtual Learning Environment.

  https://cms.pembrokeshire.gov.uk/pembrokeshire-youth/youth-homelessness-tea

  email [email protected]

• Pembrokeshire Community Youth Team

  Provides young people from11-25 with universal opportunities and activities within youth clubs across the county.

  Community Youth Team – Pembrokeshire County Council

• Point Young Peoples Trust

  Fishguard based voluntary drop in service for young people in North Pembrokeshire to acquire the confidence, self esteem and skills to overcome the obstacles they may encounter.

  Home – Point YPT

  Tanyard Youth project – Pembroke based youth centre providing Music, film, photography, sports, games, arts and crafts, cookery, gardening, events, trips and more.

  Tanyard Youth Project | Youth Club in Pembrokeshire | Wales

• The Garth Youth and Community Project (The Hive)

  The Garth Youth and Community Project (The Hive) – Goshawk Rd Haverfordwest.

  Phone 01437 766200

Community

Organisations and charities which can help you to connect with other in your community as well as providing details of a lot of other support organisations. Click on the links to visit partners websites for more information.

• Buy With Confidence

  Trusted Traders Services (eg DIY) vetted by Trading Standards

  www.buywithconfidence.gov.uk/

• Community Connectors

  They enable people to access support and activities within their community and are a great one stop shop for information on all issues.

  Community Connectors | Pembrokeshire Association of Voluntary Services (pavs.org.uk)

  [email protected] or call 01437 723660

• Dezza’s Cabin

  A community charity based in Pembrokeshire who provide a mobile service to support community members in any way they can.

  Dezza’s Cabin – West Wales Action for Mental Health

  [email protected] or phone 07788378391

• Pembrokeshire Community Hub

  A one stop website for advice, guidance information and signposting to other support.

  Pembrokeshire Community Hub – Pembrokeshire Community Hub

  [email protected] or call 01437 723660

• TPAS and Tenant Pulse

  TPAS

  As a customer of ateb you are automatically a member of TPAS Cymru (Tenant Participation Advisory Service) and are eligible to attend many TPAS events! Check them out here

  Form more information on TPAS, visit their website.

   https://www.tpas.cymru/about

  Tenant Pulse

  Tenant Pulse is the voice of tenants in Wales.  It has been created by TPAS Cymru and is supported by Welsh Government.  Their main aim is to find out what matters most to tenants in Wales.

  Have your say by joining the thousands of tenants already registered.

  https://www.tpas.cymru/about/tenant-pulse

Cost of Living Support

Agencies and website which have information about support which is available, follow the links to partners websites.

• Cost of Living Easy Read Guide

  Pembrokeshire People First have created an easy read guide for Cost of Living support available in Pembrokeshire.

  This useful and easy to read guide is really helpful and simple to understand.

  Download in English

  Download in Welsh

• Cariad Pet Food Bank

  Emergency and short-term food support for your pets

  Pet Food Bank | Cariad Pet Therapy | Therapy Dogs | Wales

  Open on a Monday 9.30-12.30- call 01437 723628

• Community Fridge Haverfordwest

  Phone to make an appointment

  07581 496534

• People PWR

  This project that takes a holistic approach to supporting families affected by or at risk of poverty and the associated effects. The People PWR team focus on engaging with families who have school age children with a clear aim of creating greater financial stability for households, addressing inequalities, and improving financial capability.

  You can self-refer or work with the school your children attend to get a referral for support.

  People PWR – Pembrokeshire Welfare Rights project (pembscab.org)

  Email [email protected] to contact the team directly

• PATCH Foodbank

  They work with agencies such as Citizens Advice, children’s centre and health visitors who can issue vouchers which can then be exchanged for emergency food parcels. There are centres in Haverfordwest, Pembroke Dock, Fishguard, Neyland and Narberth,

  PATCH | Pembrokeshire Action To Combat Hardship (patchcharity.org.uk)

• Pembrokeshire Community Hub Cost of Living Crisis

  A website with links to support across Pembrokeshire.

  https://pembrokeshirecommunityhub.org.uk/pembrokeshire-community-hub/cost-of-living-winter-2223

Employment and Training

• Apprenticeships and training

  Pembrokeshire County Council services including.

  • Futureworks- training and support for individuals and businesses
  • Jobs Growth Wales+ – a service for 16–19-year-olds to support them to gain skills, qualifications, and experience.
  • Communities for Work+- support people who are unemployed or on low income
  • Work experience opportunities with the Local Authority.

  https://www.pembrokeshire.gov.uk/apprenticeships-and-training

  email [email protected]

  https://workingwales.gov.wales/jobs-growth-wales-plus

  email [email protected] for work experience opportunities.

  email [email protected] or call 01437 776437

• Pembrokeshire Supported Employment Programme

  Offering paid supported employment, work experience, training and work-based day opportunities for people with a disability or work limiting health condition which is a barrier to employment.

  Pembrokeshire Supported Employment Programme – Pembrokeshire County Council

  E-mail: [email protected] or phone 01437 763650

• PATH Numeracy Project

  Aimed at adults 19+ who want to build confidence with numbers, improve employability and manage their finances better.

  Free Numeracy & Maths Support | PATH Numeracy Project (pathpembrokeshire.co.uk)

  Visit their website to fill in a form or phone 07438 917951

• Workways+

  1 to 1 support, help to build confidence, help with completing job applications, help with job searches and interview techniques. Access to employers, funded training, work experience opportunities and volunteering.

  Pembrokeshire – Workways+ (gdwdesign.co.uk)

  [email protected] or phone 01437 776662

  [email protected] or phone 01257 224 211

• Volunteering Matters

  Provide assistance and support for people wishing to improve their wellbeing and employability through volunteering and mentoring.

  Volunteer with us – Volunteering Matters

• Volunteering Opportunities in Pembrokeshire

  Pembrokeshire County Council web page with a variety of ways to access volunteering opportunities.

  Volunteering Opportunities – Pembrokeshire County Council

• Volunteering for Pembrokeshire - PAVS

  Meet people new people, make friends and have fun. They can help you find volunteering opportunities in Pembrokeshire (including on the telephone/ online/ from home). They work with individuals, voluntary organisations, community groups and public sector organisations to promote volunteering opportunities and to support individuals to find volunteer placements that suit your needs. 

  Volunteering | Pembrokeshire Association of Voluntary Services (pavs.org.uk)

• Cyfle Cymru

   Helps people with substance misuse issues and or mental health conditions into work education and training.

  Email [email protected] or phone 030077772256

  Cyfle Cymru Employment Service (adferiad.org)

• Pembrokeshire Youth Outreach Team

  Supports young people between the age of 16-25 who are not in education, training, or employment to overcome barriers that prevent this.

  Youth Outreach Team – Pembrokeshire County Council

  Email [email protected]

• Supporting People and Pets Through Opportunity and Training (SPPOT)

  An accredited training centre providing high-quality training and exciting volunteering opportunities with dogs, for adults and young people who experience barriers to work and education.

  SPPOT – Dog Daycare, Grooming, Walking & Training

Equality and Accessibility

• Access Pembrokeshire

  Website providing information about services and activities for people with disability or learning difficulties.

  Access Pembrokeshire – Home Page –

• Carers Support West Wales

   One stop shop website for unpaid carers offering an easy way to find carer specific information in west Wales.

   Carers Support West Wales | Cymorth Gofalwyr Gorllewin Cymru

• Pembrokeshire Carers Info and Support Services – (PCISS)

  Support for unpaid carers of inpatients in Pembrokeshire Hospitals. Support with conversations and input into patient’s care and discharge planning.

  Pembrokeshire Carers Information and Support Service (PCISS) – Adferiad

  E-mail: [email protected] or phone 01437 763650

• Pembrokeshire County Councill Access Officers

  Passionate about disabled equality around Pembrokeshire.

  Email- [email protected]

• Pembrokeshire People 1st

  An independent charity run by and for adults with learning disabilities and/or autism

  pembrokeshirepeople1st.org.uk

  email – [email protected]

• Pembrokeshire Supported Employment Programme

  Offering paid supported employment, work experience, training and work-based day opportunities for people with a disability or work limiting health condition which is a barrier to employment.

  Pembrokeshire Supported Employment Programme – Pembrokeshire County Council

• Pembrokeshire Voluntary Transport Accessible Car Hire

  PACTO – Pembrokeshire Association of Community Transport Organisations

• Sign and Share Club

  All ages are welcome, whatever your type of deafness and all communication methods are supported.

  Sign and Share – to relieve the needs of deaf people and to encourage the use of British Sign Language

  Email – [email protected]

• Supporting People and Pets Through Opportunity and Training (SPPOT)

  Provide award-winning daycare, walking, and training services for dogs across Pembrokeshire, with preferential rates for people who find it difficult to walk their dog enough due to a disability or health conditions.

  SPPOT – Dog Daycare, Grooming, Walking & Training

Health and Wellbeing

Organisations and Charities which can provide support with health issues and general wellbeing.

• Adferiad

  Is a member led charity which  provides help and support for people with mental health, addiction and complex needs to maximise their personal potential and achieve a better quality of life.

  Adferiad Mental Health and Addiction Support Services in Wales search the website by county.

• Age Cymru

  The national charity for older people in Wales

  Age Cymru ¦ About us (ageuk.org.uk)

• Alzheimer’s Society Pembrokeshire

  Helps elderly people who are affected by Dementia. Info about dementia services available in Pembrokeshire.

  [email protected] or phone 01646 692329

• Chat Health

  ChatHealth is a text-based service that allows young people to text a helpline and get confidential support from a team of qualified nurses.

  Pembrokeshire – 07507 327088

  Carmarthenshire – 07507 327126

   Ceredigion – 07480 635948

  NHS website for more information

• Community Connectors

  They support people to access support and activities within their community.

  Community Connectors | Pembrokeshire Association of Voluntary Services (pavs.org.uk)

  [email protected] or call 01437 723660

• Defibrillators 

  There are many defibrillators in the community, including in our Independent Living Schemes (read more here). To access a defibrillator you need to call the emergency services and get a code.

• Dementia UK

   Specialist dementia nursing charity which supports the whole family.

  Home – Dementia UK

  Phone 0800 8886678

• Dewis Cymru

  Website to help you find national and local organisations that can help you.  You can search by postcode to find services local to you.

  dewis.wales

• Directory of Care

  Small, independent care and support services throughout Pembrokeshire

  Directory of Care

• Dyfed Drug and Alcohol Service

  DDAS – an all in one substance misuse service for West Wales

  DDAS – Dyfed Drug and Alcohol Service – Kaleidoscope (kaleidoscope68.org)

  Phone 03303 639997

• Galop LGBTQ+ helpline

  LGBTQ+ helpline for anyone who has experienced domestic abuse or hate crime.

  LGBT+ Domestic Abuse Helpline 0800 999 5428 Conversion Therapy Helpline 0800 130 3335   LGBT+ Hate Crime Helpline 020 7704 2040

• Get Help Men 2 Men

  Mens’s sheds aim to support men to connect with other local men to share activities and a sense of wellbeing and belonging.

  Home | Mysite (men2men.org.uk)

  PembsMensHub | Mysite (men2men.org.uk)

  Ceredigion | Mysite (men2men.org.uk)

  Carmarthenshire | Mysite (men2men.org.uk)

• Threshold and Calon- Pembrokeshire Domestic Abuse Service

  This service will support victims, survivors, and perpetrators of domestic abuse.

  Pembrokeshire Domestic Abuse Service (DAS) | Threshold (threshold-das.org.uk)

• The VC Gallery

  Helping service veterans and the wider community to improve health, wellbeing and quality of life through art projects.

  Veterans & The Community (thevcgallery.com)

  [email protected] or phone 01437 765873

• Wales Drug and Alcohol Helpline

  Wales Drug and Alcohol Helpline – bilingual drug helpline.

  DAN 247 – Wales Drug and Alcohol Helpline or call 0808 8082234

LGBTQ+ information and support providers

Some of the support agencies available for people from the LGBTQ+ community.

• Carmarthen LGBTQ2+

  Information about social meetups and events.

  Carmarthen LGBTQ+ | Instagram, Facebook | Linktree

• Families and Friends of Lesbians and Gays (FFLAG)

  FFLAG is a national voluntary organisation and registered charity which is dedicated to supporting parents and families and their LGBT+ members.

  Offering support to local parents groups and contacts in their efforts to help parents and families understand, accept and support their lesbian, gay, bisexual and transgender members with love and pride. FFLAG volunteers are parents of lesbian, gay, bisexual or trans children supported by other volunteers.

  Welcome – FFLAG

• Gender Construction Kit

  Information about how to make change to many aspects of your gender.

  Gender Construction Kit

• Gender Identity Research & Education Society (GIRES)

  GIRES is a UK wide organisation whose purpose is to improve the lives of trans and gender diverse people of all ages, including those who are non-binary and non-gender.

  GIRES is a professionally managed membership charity supported by volunteers that, in collaboration with other groups in its field, hears, helps, empowers and gives a voice to trans and gender diverse individuals, including those who are non-binary and non-gender, as well as their families.

  Gender Identity Research & Education Society – Improving the Lives of Trans People

• Gendered Intelligence

  Dedicated to expanding the understanding of gender to improve trans lives. For trans people, families of trans people and for professional and organisations.

  Gendered Intelligence

• LGBT Foundation

  A national Charity with LGBTQ+ health and wellbeing at the heart of everything they do.

  Home – LGBT Foundation

• LGBTQ+ - NHS 111 Wales

  Website to find out about the health issues that affect you if you are gay, lesbian, bisexual or transgender with practical advice on how to stay in good health.

  NHS 111 Wales – LGBTQ+

• Mermaids

  Supporting trans, non-binary and gender-diverse children, young people and their families.

  Homepage – Mermaids

• Pembrokeshire Pride

  The aim is to provide service, support and education to all and to work to create and inclusive county where all can find a community and have somewhere to turn in times of need.

  Pembrokeshire Pride

• Stonewall

  A website for LGBTQ+ people, allies, families and friends who share the want to see a world where all LGBTQ+ people are free to be themselves and live their lives to the full

  Homepage | Stonewall

• Stonewall Cymru

  Stonewall Cymru | Stonewall

• Trans Aid Cymru

  Aims to help transgender, non-binary and intersex (TIN) people through mutual support. Run by TIN people for TIN people.

  Trans Aid Cymru – A mutual aid, helping trans, non-binary and intersex people across Wales

• Umbrella Cymru

  Umbrella Cymru – Gender and Sexual Diversity Support Specialists in Wales

  Gender and Sexual Diversity Support Specialists includes the Welsh Gender Service

  Gender.Wales – Empower | Inform | Support

Mental Health Support

• Advocacy West Wales

  A voice for people who require mental health support.

  https://advocacywestwales.org.uk/pembrokeshire/

  Phone 01437 762935

  Useful leaflets https://advocacywestwales.org.uk/information/useful-leaflets/

• Get the Boys a Lift- GTBAL

  Free online counselling service providing mental health support to anyone over 17 years of age.

  Get The Boys A Lift – GTBAL

• MIND

  Mental Health Support for Pembrokeshire and Carmarthenshire.

  Pembrokeshire and Carmarthen Mind | Mental Health Support in Pembrokeshire | Sir Benfro | Wales (pcmind.org.uk)

  [email protected] or phone 01267 22 990

  [email protected] or phone 014 37 769982

• Pathway Counselling

  Free mantal health counselling and support in Pembrokeshire as part of Pembrokeshire Action for the Homeless (PATH)

  Pathway Counselling | Free Counselling in Pembrokeshire

  Email [email protected] or phone 01437 765335

Money Matters and Debt Support

• Citizen’s Advice Pembrokeshire

  Visit their website for more details and to find out what details you need when you are working with them

  Specialist Debt Advice (pembscab.org)

  For immediate advice you can contact their local Adviceline 01437 806070 and speak to one of their Advisers. 

• PATH- Numeracy Project

  Aimed at adults 19+ who want to build confidence with numbers, improve employability and manage their finances better.

  Free Numeracy & Maths Support | PATH Numeracy Project (pathpembrokeshire.co.uk)

  Visit their website to fill in a form or phone 07438 917951

• Carers Trust Crossroads West Wales

  Support for carers who are experiencing financial hardship. There is a self-referral form on their website

  Money Matters – Carers Trust Crossroads West Wales (ctcww.org.uk)

• National Debtline

  A registered national charity providing free impartial expert advice.

  Debt advice | Free debt advice | National Debtline | National Debtline

• Money Helper

  A free guidance service provided by HM Government to help people in debt.

  Free and impartial help with money, backed by the government | MoneyHelper

Transport

• Pembrokeshire Association of Community Transport Organisations (PACTO)

  Helps people and groups who don’t have access to their own transport and who don’t have or can’t use conventional public transport services.

  Includes-

  • County Cars,
  • Cars for Carers,
  • Wheelchair accessible cars
  • PIVOT (transport Home from Hospital)
  • Dial a Ride
  • Fflecsi Pembrokeshire
  • Green Dragon- Preseli Rural Transport Association
  • Narberth Dial a Bus
  • Neyland Dial a Bus
  • Minibus Match – matching community groups with minibuses
  • Hospital Transport
  • Take me too- life share service/App

  PACTO – Pembrokeshire Association of Community Transport Organisations