ateb needs your feedback on whether we are meeting your expectations, not meeting your expectations or exceeding your expectations. Please see our feedback section for ways to let us know how we are doing.
How are we doing? Letting you know about our performance…
We want to be open about how we are performing so we will use this page to publish our key performance measures and statistics. The following reports show some of the key performance data we use to judge how our services are performing and see how we are doing:
Service Delivery Report 2018/2019:
Our regulator’s review of our performance…
Every year the Welsh Government reviews our financial and governance arrangements, more information on their review can be found here. Our regulatory reviews can be found below:
View the 2018/19
View the 2017/18
View the 2016/17
How we compare to other Housing Associations…
The Welsh Government have created a web page to show standard information on Housing Association performance across Wales. The tool will be developed over time to help tenants and stakeholders to understand the performance of the sector.
We undertake an annual self-assessment of our Association that feeds into the Welsh Governments regulatory review. Our Self Assessments can be found below:
View the 2017/18 ateb Self Evaluation
View the 2016/17 PHA Self Evaluation
View the 2015/16 PHA Self Evaluation
View the 2014/15 PHA Self Evaluation