How Are We Doing?

ateb needs your feedback on whether we are meeting your expectations, not meeting your expectations or exceeding your expectations. Please see our feedback section for ways to let us know.

Letting you know about our performance…

We want to be open about how we are performing so we will use this page to publish our key performance measures and statistics. The following reports show some of the key performance data we use to judge how our services are performing:

View the 2018/2019   Service Delivery Report – Q2

Our regulator’s review of our performance…

Every year the Welsh Government reviews our financial and governance arrangements, more information on their review can be found here. Our regulatory reviews can be found below:

View the 2017/18   ateb Regulatory Assessment Report (Eng)

View the 2017/18   ateb Regulatory Assessment Report (Cym)

View the 2016/17  PHA Regulatory Assessment Report

How we compare to other Housing Associations…

The Welsh Government have created a web page to show standard information on Housing Association performance across Wales.  The tool will be developed over time to help tenants and stakeholders to understand the performance of the sector.

 Housing Association Comparison Tool

 

ateb’s self-assessment…

We undertake an annual self-assessment of our Association that feeds into the Welsh Governments regulatory review. Our Self Assessments can be found below:

View the 2017/18 ateb Self Evaluation

View the 2016/17  PHA Self Evaluation

View the 2015/16  PHA Self Evaluation

View the 2014/15  PHA Self Evaluation

 

Talking to us is easy.

For any enquiries or issues, email us at hello@atebgroup.co.uk →

Pop in and talk to us face-to-face, find
us at SA61 1QP →

Call and speak to one
of our lovely team
on 01437 763688 →