The ateb team have developed our DNA and leadership style statements to reflect how it should feel to work with or work for ateb.
Our DNA focuses on trust, togetherness and empowerment.
Trust is the essential building block to our organisation, without it, things just won’t be as good. We will be open in our approach so that we can learn from each other’s experiences and we will care about what we do and how we do it.
We will be inclusive in everything we do as diversity of background, experiences, skills and views enrich our work and services. We know we will need help, so we will seek out and sustain strong collaborative arrangements with our partners and stakeholders.
We will take ownership of our customer outcomes and be accountable for our actions. We will have a proactive attitude and always seek to innovative and improve what we do. Things change, so we must always be flexible to adapt to situations and make sure that we are always delivering the right outcomes, efficiently with great customer experience
We all have a role to play when it comes to leadership. Our leadership style must reflect our DNA and our desire to deliver great services through collaborative and empowered relationships.
We will encourage a leadership style that:
- Promotes our purpose.
- Supports our DNA.
- Sets clear outcomes for our efforts.
- Defines operating boundaries and risk.
- Promotes learning over failure.
- Supports colleagues to innovate.
- Appreciates colleague’s achievements, efforts and commitment.
ateb believes its leaders should:
- Pay attention to people.
- Understand people needs.
- Show empathy in their response.
- Help to resolve issues.