Our Customer Service Teams

All our teams are focused on delivering great customer service but the following teams provide the majority of our customer facing services.

Our Customer Service Teams:

Customer Solutions Team

Our reception team are based at our Meyler House office and will help you with a range of services such as repair booking or paying rent. Meet the team:

Customer Services Team

Most of our enquiries for service are received through our phone lines or digital media. Our Digital team can deal with most of your day to day service needs. Meet the team:

HOUSING SOLUTIONS TEAM

Where more support is needed, we have a team of experts to help you with all tenancy related matters. Meet the team:

BENEFITS ADVICE TEAM

This is our specialist team who can help you with a range of advice on benefits and budgeting to help you sustain your tenancy. Meet the team:

ENGAGE INITIATIVE

Our Engage Initiative is coordinated by our Tenant Involvement & Community Investment Officer:

  • Ailinor Evans

    Tenant Involvement & Community Investment Officer

    Email me →

GET CONNECTED PROJECT WITH THE NATIONAL LOTTERY

We have a project that supports you to get online safely, meet our Get Connected team lead:

SUPPORTED SOLUTIONS TEAM

We offer specific older person support through a dedicated team who work closely with our customers and other support providers. Meet the team:

MAINTENANCE SOLUTIONS TEAM

Where you require property maintenance, we have a trade team consisting of professionally qualified carpenters, plumbers/heating engineers, electricians and other trades. Meet the team:

Talking to us is easy.

For any enquiries or issues, email us at hello@atebgroup.co.uk →

Pop in and talk to us face-to-face, find
us at SA61 1QP →

Call and speak to one
of our lovely team
on 01437 763688 →