Our Customer Service Commitment

ateb will always aim to deliver the right service outcomes, efficiently with great customer experience for the people and communities of West Wales.

Our ateb  What You Can Expect From Us Document sets out our customer service commitment & what our customers should expect. We are a learning organisation so, we always need feedback on whether we are meeting your expectations, failing to meet them or exceeding them. We will capture feedback information from a range of sources including our feedback service How are we doing?

Please help us to improve what we do.


Talking to us is easy.

For any enquiries or issues, email us at hello@atebgroup.co.uk →

Pop in and talk to us face-to-face, find
us at SA61 1QP →

Call and speak to one
of our lovely team
on 01437 763688 →