Engage to Improve e2i

e2i is ateb’s engagement initiative. Its purpose is to engage with many people, but on a few key issues, rather than a few people, trying to engage on lots of issues.

The e2i initiative is overseen by the e2i coordination team. The team is managed by Ailinor Evans and comprises of tenants, team members and partners appropriate to the themes that are being planned, delivered or reviewed.

The coordination group membership is purposely not fixed to allow the flexibility needed for people to concentrate on those issues that they want to champion. The e2i group will report to Board directly around 3 times a year through ‘Tenant Voice’ sessions.

This initiative puts our customers at the heart of our service improvement process and will be regularly communicated to make sure that our tenants’ voice is heard.

Find out more about our engage initiative and see how we are providing better living solutions.