We want to hear from you!


Whether it’s good or bad feedback, it’s important we know what you think about our service and how we can improve.

Suggestions, Compliments & Feedback

If you would like to make a suggestion on how we can improve, or provide us with a compliment or just give us general feedback, please complete the  Online Form or call us on 0800 854568 and let us know what you think!

Have we failed to meet your expectations?

If you are not happy about a service you have received from ateb, please tell us and we will aim to put things right. 

Please ensure you provide us with up to date contact details so that someone can get back to you as quickly as possible.

You can do this in four different ways.

For details of how we deal with your complaint please read our Customer Feedback Guidance leaflet here.

For a copy of our Customer Feedback Policy please visit our documents page here

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