Do you live in an ateb property?  Are you living alone?  Do you have mobility issues, a medical condition or an impairment that could make you vulnerable or at high risk of falls?  If you answer ‘YES’ to any of the above, then why not have a Community Alarm installed? What is the Service?  Our […]

We continue to put our customers at the heart of what we do, however we will have to do things a little differently following the new lockdown announced on Saturday 19th December. Please see below changes to the delivery of our services which are in line with current Welsh Government guidance. As Welsh Government guidance […]

As we get closer to the Christmas holidays and the end of 2020, we will inevitably reflect on how the pandemic has impacted our way of life. From March onwards our customers, teams and partners have all had to adjust to life in the shadow of Covid-19 which meant a lot of compromise and changes […]

We are excited to announce that two of our homes on the new development at Sandyke Road, Broad Haven are now available on the Choice Homes. A promise was given to the local community that when these new homes are first let, priority would be given to people who need a home from within the […]

Our Teams and Contact Centre will be unavailable from 12 noon on Thursday 24th December to 9.30am on Monday 4th January 2021. During this time our phonelines will be switched to an out of hours service provider who will deal with emergencies only. Please check out what an emergency is here. When our phonelines open […]

The next on-line Survey Planning Group session will be on Tuesday the 12th of January 2021, 10:00 – 11:00. We will look at the results of the Vulnerabilities & the Pandemic survey and we’ll set up the next survey, The Need for Practical Support, which will run throughout February. ateb will help you to connect with […]

The next Customer Forum will be on Thursday the 28th of January 2021, at 10:00 and will last for about 1.5 hours.  This forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, so that we can […]

The Catalysts for Care project, supported by PAVS, PLANED and Pembrokeshire County Council, has launched a new directory showcasing a growing range of small, independent providers of care and support services in Pembrokeshire. This exciting initiative aims to provide a better choice of local, personalised services for people who through age, illness or disability need […]

Back in March we suspended all planned improvements inside people’s homes and promised to review our position every few months. Unfortunately the risk to staff, customers and contractors is unchanged, and we are particularly concerned of the risks where internal planned improvements can take more than 1 day to complete, such as replacing kitchens and […]

We are excited to announce that several of our homes on the new development at Hafalnod, near Knowling Mead Tenby are now available on the Choice Homes website (Wednesday 2nd Dec to Monday 7th Dec). A promise was given to the local community that when these new homes are first let, priority would be given […]