Category Archives: News/Events

The Winners! ateb’s 2020 Gardening Competition

E2i are thrilled to be able to announce the winners of ateb’s 2020 Gardening Competition.  All marks are out of 40.  There were four judges, all of whom are ateb staff members: Ania Eva, Christine Whelton, Julie Edwards & Ruth Preece.  We’ve seen some fantastic recycling, up-cycling and innovation and we are really pleased & proud of how you really did make use of […]

We will continue to put our customers at the heart of everything we do

The impact of the Coivd-19 crisis continues to be felt across our customers, team, and partners and we need to prepare for how we deliver our services for the foreseeable future. ateb is fully committed to doing everything we can within the regulations and safety advice from Welsh Government, Public Health Wales, and other Health […]

WELFARE TEAM: HOW’S IT GOING?

With hundreds of ‘vulnerable’ customers on our list, and heading into week 11 of lockdown, the Welfare Team are in full flight. Receiving help from ateb staff across the company, including Property Services, the Maintenance Team, the Money Solutions Team, Customer Services & Communications as examples, we regularly call customers with a range of issues […]

Update: ateb’s 2020 Garden Competition

If you sent us entries and/or photos more than 30 days ago from today, & you didn’t receive an email from us today (04/06/20) regarding your entry, please send your entry details and photos again. Thank you very much. The Theme: Working strictly within the COVID-19 guidelines this year’s competition is all about make-do-and-mend. Bright, […]

You told us things – here’s what we did:

The 2020 e2i Estates Management feedback opportunity, where ateb customers worked throughout February with staff, generated the following new ateb targets: The department is under resourced at present and has just made a proposal to increase staffing levels. Subject to this being approved we will: Allocate another staff member to address any refuse and fly […]

An update from us…

We are all working hard to keep in touch with our customers and have produced an informative guide on what services we’re currently providing for you in our sheltered schemes. We want to ensure you that we have you at the heart of our services and will continue to assist you through these difficult times whilst […]

Latest Coronavirus update

Following the Prime Minister’s update at the weekend, we have been receiving a number of calls from people who are expecting our services to return to normal.  We would like to remind everyone that the guidance in Wales is different to that of England and we are still being advised to Stay At Home.  As […]

Code of Conduct for people we send to do work in your home

This explains the conduct you can expect when we send someone to carry out work at your home. Appointments We are currently only responding to emergency jobs, essential works, and safety checks and we will send someone as soon as we can. Coronavirus All our staff and contractors have been provided with guidance on how […]