We are pleased to announce that we are now able to carry out Mutual Exchanges again following several months of disruption due to Covid-19. For already approved cases, moves will be organised in a phased and planned way to ensure the process is managed properly and safely. We have a backlog of cases to work […]

With the Women’s Career Development Programme led by Chwarae Teg underway we thought we would catch up with a few of our team to see how they were finding it.  The programme was developed as a direct response to a body of evidence showing there is a clear need for positive measures to be taken […]

With upwards of 306 survey responses, E2i can now share the contribution you made towards our questionnaire, Vulnerabilities & The Pandemic, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are the results If it matters to you, it matters to us Updated 23/04/21

The next Customer Forum will be on Thursday the 29th of April 2021, at 10:00 and will last for about 2 hours.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, so that we can […]

The next on-line Survey Planning Group session will be on Wednesday the 14th of April 2021, 10:00 – 11:00. We will look at the results of the Practical Support Expectations survey and we’ll set up the next survey, Individual Experience, which will run throughout May & June. We will also be pulling the £100 prize […]

Today we have launched a new name to describe our accommodation designed for our older customers – Independent Living. Our customers told us that ‘Sheltered Housing’ felt old fashioned and reminded them of a time when a Scheme Warden was in charge and would tell them what to do. The new name represents what we […]

This month we are asking customers to help shape the future of our Community Alarm Service. Please complete our short survey and help us create better living solutions for our customers. Do you know what a Community Alarm is? The Community Alarm Service provides an emergency response service 24 hours a day, 365 days a […]

We have been working hard throughout the pandemic to support our customers and create better living solutions. One of our customers had been struggling due to the benefit cap and had built up significant arrears. As a result, her home environment also needed improvements to make it suitable for their family. Clayton one of our […]

This week ateb are delighted to have added another 3 properties under our management, taking us past 3,000 affordable to let homes across Pembrokeshire, Carmarthenshire and Ceredigion. ateb was founded in 1981 as Pembrokeshire Housing and changed its name to ateb in 2018 with the aspiration of further improving our existing services and creating better […]

ateb would like you to know that we are here to help where we can. Please call ateb’s Welfare Team if you have any concerns about your current circumstances however small it feels to you.  We can help you to connect with the right agencies or make it possible for you to get the food and […]