Over 5000 phone calls to check customer welfare during the first 2 months of lockdown 43 team members redeployed to support customer wellbeing New Community Development Team developed to help more people The impact of Covid-19 has and will have lasting impacts. At the outset, like many organisations, we tried to understand what more we […]

The next on-line Survey Planning Group session will be on Tuesday the 10th of August 2021, 10:00 – 11:00. We will look at the results of the Customer Contact survey. We will also be pulling the £100 prize draw live at this session. ateb will help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are […]

Sadly, due to still being in the wake of the COVID pandemic, and especially during planning stages, ateb has had to cancel the Big Day Out this year.  Please watch this space for next year’s possibilities.  Also, we are always looking out for volunteer helpers for this event.  So, if you’re looking for something to […]

100% of gift aid put into ateb’s social housing and community projects Over £8m raised has been gift aided to date £2.6m gift aid raised in FY 20/21 It was 8 years ago that Mill Bay Homes was formed as a subsidiary of ateb Group. The aim of Mill Bay Homes was to build homes […]

0% rent increase on 500+ homes for 3 years CPI only rent increase for most other homes for 2 years Lower average weekly rents than comparable RSL The last year has been extremely difficult for all our customers which is why we limited rent increases for the second year since the launch of our affordable […]

Every year TPAS Cymru (Tenant Participation Advisory Service) carry out a survey to understand what really matters to tenants across Wales. The survey takes around 4 minutes to complete and you are also given the opportunity to enter into their £75 prize draw. Survey – http://doo.vote/allwales For more information on TPAS and what they do, […]

As restrictions ease we took the opportunity to present our chosen good cause for 19/20 Get The Boys A Lift (GTBAL) with a cheque for £2,203.42p. Here is Jo, Chairperson of i2i – Involve to improve (staff forum) with Ryan in the GTBAL café, Haverfordwest. Thanks to all the ateb team for helping us raise […]

Customers at our Extra Care Independent Living accommodation at DeClare Court and Kensington Court were treated to a complimentary Afternoon Tea this week. We hosted the event in our Extra Care restaurants and customers were banqueted with a selection of cakes, sandwiches and even some Pimm’s!   Joan who has lived at Declare Court for […]

Over the next month we are gathering opinions from you about how you would like to be in touch with us in the future. This is your chance to tell us how you feel. To take part, please click here There is also the opportunity for you to enter our £100 gift vouchers prize draw at […]

We were delighted to receive the Welsh Minister for Climate Change Julie James MS to our St Davids social rented Housing Development on Monday. The minister toured the development that is due to receive its first occupants in August / September this year and announced a new three-pronged approach to address Wales’ “second home crisis”. […]