We encourage feedback from our customers as it helps us deliver our aim to deliver the right service outcomes, efficiently with great customer experience. We review all feedback received and this month it was time for the 6 monthly review of the compliments we have received. Our Executive Director for Customer – Mark Lewis took […]

Moving on in your career doesn’t always mean goodbye and several of our team have recently been successful in gaining career development opportunities within ateb. We feel it is important to support the development of our teams by offering a range of opportunities such as the Women’s Development Programme run by Chwarae Teg together with […]

We have 5 lovely, Christmas hampers to give away!  If you are 55 years-old or over on 06/12/21 then this is your chance to enter our free prize draw. What to do Please send in your name, first line of your address & phone number or email by text, email, Messenger, over the phone or […]

With upwards of 206 survey responses, e2i can now share the contribution you made towards our questionnaire, Individual Experience, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are the results If it matters to you, it matters to us Updated 07/10/21

A huge congratulations to Linzi our Maintenance and Compliance Coordinator who has won Rising Star at this years ASCP Safety & Compliance Awards. Ensuring our Customers safety is a top priority and Linzi has been recognised for her hard work and dedication. Well done Linzi! Nick Hampshire, ateb Group’s Chief Executive, commented “Linzi has always […]

With upwards of 305 survey responses, e2i can now share the contribution you made towards our questionnaire, Practical Support Expectations, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are the results If it matters to you, it matters to us Updated 22/09/21

We are proud to announce that in conjunction with the Welsh Heart Charity, we have installed 5 more automatic defibrillators at our Independent Living schemes in DeClare Court and Hanover Court, Haverfordwest; Kensington Court and Hanover Court, Milford Haven; and Williams Court in Narberth. The defibrillators will be available for our customers and the local […]

Tai Pawb is delighted to announce the return of their annual conference – hosted online – Tuesday 5th and Wednesday 6th October 2021. THIS IS THE TIME will play host to an exciting range of high profile and expert speakers with a wealth of lived and professional experience. Like previous conferences, it will be inspirational, […]

The next Customer Forum will be on Thursday the 28th of October 2021, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect […]

The next on-line Survey Planning Group session will be on Tuesday the 12th of October 2021, 10:00 – 11:00. We will look at the results of the Customer Engagement Review survey and we’ll set up the next survey, the Star Survey, which will run throughout November & December. We will also be pulling the £100 prize draw live at this […]