Report an Issue

If you would like to report a repair, you can do so by either:

  • Filling in the form below
  • Telephoning a Customer Services Advisor on 0800 854568
  • Or through My Account, or speaking to our Repairs Team

Please make sure your are aware of your repair responsibilities:

Tenant/Landlord Repair Obligations →
  • Title:
  • First name:
  • Surname:
  • Address line 1:
  • Address line 2:
  • Town:
  • Email Address:
  • Phone number:
    • Availability:
    • am:MonTueWedThuFri
    • pm:MonTueWedThuFri
  • Issue:
  • Issue Details:
  • By ticking the below box I am allowing ateb to use my personal data to respond to this service request. My personal data will be securely held and used to fulfil the selected service request in accordance with the ateb privacy statement. Please refer to the ateb privacy statement to understand how we protect your personal data privacy statement. For personal data queries, data access requests, amends or removal please email

    I agree for you to use my personal data

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