New Hate Crime Policy proudly approved by ateb 

ateb Board have approved a new Hate Crime Policy for ateb Group which strengthens our commitment to our customers and wider community that we will take swift, effective action to tackle hate crime. This forms part of our work to ensure that all customers can enjoy peaceful, trouble and fear free, enjoyment of their home.

Hate crime is an offence which is perceived by the victim or any other person, to be motivated by hostility or prejudice, based on any of the following:

  • a person’s disability or perceived disability
  • race or perceived race
  • religion or perceived religion
  • sexual orientation or perceived sexual orientation
  • a person who is transgender or perceived to be transgender

Our new policy is a key component to ensuring our commitment to equality, diversity and inclusion at ateb is met.

Jane Robinson, Project Manager at ateb who has been working on the policy and related procedures commented

“We are proud to be developing our processes to ensure appropriate service responses are in place to support all victims of hate crime. This is in line with good practice and legislative frameworks, ensuring hate crime is tackled early to protect victims, prevent escalation causing further harm. We want customers and others in our communities to live without fear of harassment, intimidation, or attack.”

“ateb will be working collaboratively and in partnership with the Police, Probation, Social Services, and other agencies to hold offenders to account for their behaviour, to ensure victims are supported, and to promote community cohesion and harmony.”

“All ateb Group staff regardless of role have a duty to report hate crime. I will be delivering information sessions to our teams and managers over the coming months along with comprehensive training for key front-line staff.”

How to report a hate crime

If you have been a victim of hate crime you can report it to the police or to the National Hate Crime Report and Support Centre (run by Victim Support). You can also report these crimes if you see them happen to someone else.

Both the Police and Victim Support can offer you support to deal with what happened to you and find a way forward.


In an emergency call 999

In a non-emergency dial 101

Victim Support

You can talk to Victim Support as an alternative to the Police. They provide independent, confidential help, advice and support to victims and witnesses of hate crimes in Wales.

You can call Victim Support free at any time on 0300 3031 982.

Visit the website where you can report hate crime and find out more about getting support.

Published: 04/08/2022
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