Our Teams and Contact Centre will be unavailable from 12pm Wednesday 24^th December until 10am on Friday 2^nd January 2026.

Our contractors will return on Monday 5^th January 2026, and any urgent work will be prioritised.

During this time, our phone lines will transfer to an out-of-hours service provider who will handle emergencies only.  If you’re not sure what counts as an emergency, find out more here.

We apologise for any inconvenience this may cause and thank you for your understanding.

When our phone lines reopen at 10am on Friday 2nd January, we may experience high call volumes. If you’re trying to reach us, please bear with us.

From all of us at ateb Group, we wish you a very Merry Christmas and a Happy New Year!

Published 01/12/2025