This is the 6-Month Update Report of the Annual Customer Engagement Review 2025. This report reveals what you said about ateb’s services.  It also shows ateb’s responses to your feedback and the work undertaken by ateb to make the necessary improvements, based on what you said. Please take a look at this report to see the difference your words are […]

At ateb Group, we’re passionate about creating better living solutions — and that includes helping people take their first step onto the property ladder. Our subsidiary company, Mill Bay Homes, recently supported Sophie and her two children to do just that through their Shared Ownership Wales scheme at The Cornfields, Sageston. For years, Sophie dreamed […]

We’re inviting all our customers to share their views and experiences by taking part in an important survey about your home and life as a social housing tenant. The Welsh Government wants to find out how well the Welsh Housing Quality Standard 2023 (WHQS 2023) is working. This standard is designed to make sure that […]

No one should ever live in fear because of who they are or what they believe. Everyone deserves to feel safe, valued, and respected in their home and community. At ateb, we remain committed to promoting equality, respect, and understanding between all communities. We will continue to create spaces where people can live and thrive […]

The West Wales Care & Repair team recently came together for their Annual General Meeting (AGM), marking a special milestone – 10 years of supporting older and vulnerable people to live safely and independently at home. The day was both a celebration of achievements and a chance to look ahead. Conversations centred on how the […]

The next Customer Forum will be on Friday the 26th of September, 2025 at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, […]

From 20th to 21st August 2025, the ateb team were out in force at the Pembrokeshire County Show, and what a couple of days it was! Our show team included members from across ateb: Jess, Jo, Lee and Clayton from Housing, Huw and Ed from Customer Services, Mel and Georgina from Independent Living, Sue from […]

EXTENDED DEADLINE GET YOUR VOICE HEARD HERE… £100 prize draw: Grab your chance today by completing this short questionnaire. Are your rent & service charges value for money? Every year, we need to find out from you whether you feel that the rent we charge is value for money.  Results from the survey will be […]

The Housing Solutions Team and ateb’s Engage hosted a community event on a recent, sunny, Monday evening at Stover Avenue, Sageston.  Various ateb Team members were there to interact with customers, including Catherine, dealing with customer energy issues; Sue, dealing with community development; Ali, dealing with customer engagement and the Housing Solutions Team, dealing with […]

ateb Communal Areas Cleaning Service 2025 You had your say, and there was one winner! Peter, of Steynton, is the £100 prize draw winner for this survey. ateb staff are contacting Peter to offer him his £100 shopping voucher.   Please get in touch with [email protected], call Ali Evans on: 01437 774766 / 07500 446611 or […]