If you currently receive Working Tax Credit or Child Tax Credit, these payments will be stopping permanently on Saturday 5th April 2025. This change is part of the UK Government’s move to Universal Credit (UC), which has already replaced many older benefits (more details below).  Most of our customers have already switched to Universal Credit, […]

At ateb, we believe everyone deserves a home that’s comfortable, warm, and energy-efficient. That’s why we’ve been working hard to improve the quality of our homes and make a real difference in our communities. One of the ways we’re doing this is through our Optimised Retrofit Programme – a three-year project focused on future-proofing homes, reducing […]

In 2024, a total of 68 homes were improved as part of our Optimised Retrofit Programme as we work to improve the living conditions and energy efficiency of homes for our customers. Back in the autumn, ateb completed installing External Wall Insulation (EWI) and Solar PV in Garfield Gardens, Narberth, transforming nine homes. The results? […]

Due to a global issue beyond our control, direct debits due on Thursday 6th and Friday 7th March will now be taken on Monday 10th March instead. We’re really sorry for any inconvenience or confusion this may cause. This issue only affects a small number of customers (less than 10%), but if you’re worried about […]

6-month Update – MY ATEB ACCOUNT  6 months after every Engage survey, key members of staff from the applicable departments, together with committed customers, come together to check out the progress ateb made on Improvement Actions set following that survey. So how are we doing? Take a look at this concise report showing the work […]

At ateb, we believe that every person deserves a comfortable, warm, and energy-efficient home. That’s why we’ve been working tirelessly to improve the living conditions for our customers, and we’re proud to share some incredible progress we’ve made in enhancing the homes within our communities. Back in the summer of 2024, we completed the installation […]

Our Growth and Partnership Manager, Nick Garrod, recently attended an insightful event hosted by PLANED and Cwmpas to discuss the future of Community-Led Housing across Pembrokeshire and West Wales. Nick commented, “It was a fantastic opportunity to connect with others passionate about creating affordable, community-driven homes, and I was especially pleased to see the inspiring […]

Last week, we rolled up our sleeves and got to work making Stryd Shearwater in Thornton a cleaner, tidier place to live. Organised by Housing Coordinators Clayton, Daria, and Jess, the litter-picking event was all about bringing the community together and tackling the mess left behind after the recent storms. From the start, the response […]

The next on-line Survey Planning Group session will be on Tuesday the 11th of March 2025, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning Sessions & get your […]