Our Teams and Contact Centre will be unavailable from 12 noon on Thursday 24th December to 9.30am on Monday 4th January 2021. During this time our phonelines will be switched to an out of hours service provider who will deal with emergencies only. Please check out what an emergency is here. When our phonelines open […]

The next on-line Survey Planning Group session will be on Tuesday the 12th of January 2021, 10:00 – 11:00. We will look at the results of the Vulnerabilities & the Pandemic survey and we’ll set up the next survey, The Need for Practical Support, which will run throughout February. ateb will help you to connect with […]

The next Customer Forum will be on Thursday the 28th of January 2021, at 10:00 and will last for about 1.5 hours.  This forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, so that we can […]

The Catalysts for Care project, supported by PAVS, PLANED and Pembrokeshire County Council, has launched a new directory showcasing a growing range of small, independent providers of care and support services in Pembrokeshire. This exciting initiative aims to provide a better choice of local, personalised services for people who through age, illness or disability need […]

Back in March we suspended all planned improvements inside people’s homes and promised to review our position every few months. Unfortunately the risk to staff, customers and contractors is unchanged, and we are particularly concerned of the risks where internal planned improvements can take more than 1 day to complete, such as replacing kitchens and […]

We are excited to announce that several of our homes on the new development at Hafalnod, near Knowling Mead Tenby are now available on the Choice Homes website (Wednesday 2nd Dec to Monday 7th Dec). A promise was given to the local community that when these new homes are first let, priority would be given […]

There is the opportunity for you to enter our £100 shopping voucher prize draw at the end of this activity.  Throughout December, ateb will be asking you to put forward your opinions on how you’re finding our services throughout The Pandemic.  This is your chance to to tell us how you feel. To take part, please […]

As the firebreak lockdown ends on Monday 9th November the services listed below will be able to resume from this date.  We will continue to ensure the safety of our customers, teams and partners. Lettings Viewings, lettings, transfers and mutual exchanges will restart. Repairs Non-urgent repairs will restart however there may be some delay in completing […]

Hi, in these disrupted and difficult times we would like to assure you that the ateb group will continue to provide services and seek to create new ways to support the people and communities we serve in West Wales. This year has been like no other and has tested our collective resolve but we have […]