The deadline to apply for the £150 cost of living payment is just two weeks away and we would encourage everyone to check if they are eligible and apply. Customers must be in a property banded A to D or in receipt of a means tested council tax reduction as at 15th February 2022. Further […]

ateb Group services will be closed on Monday 19th September, following the Government announcement that the day of the Queens funeral will be a national bank holiday. We will be providing an emergency repairs only service to ateb customers on this day. Please remember that our out of hours emergency repairs service will only deal […]

The Welsh Government is looking to consult with a wide range of residents (both tenants and leaseholders) to support policy development on proposals for Safer Buildings in Wales Safer Buildings in Wales: A consultation (gov.wales) The proposals seek to empower residents by strengthening their voice on building safety matters, provide opportunity to engage with their landlord and ensure […]

IT’S RESULTS TIME! Due to what came out of the Star Survey of winter 2021/22, the Survey Planning Group, made up of varying staff & customers, saw the need to delve deeper into the way we communicate with our customers. So in April & May of this year, we asked customers some deeper, searching questions […]

The next on-line Survey Planning Group session will be on Tuesday the 13th of September 2022, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning sessions & get your voice […]

The Pembrokeshire County Show was back with a bang this year, smaller in size but with the same family friendly fun and frollics!  ateb were based in the Community and Learning Zone and welcomed hundreds of visitors during the two day event. The team included Angela and Shirley from our Housing Solutions Team, Cheryl our […]

ateb Board have approved a new Hate Crime Policy for ateb Group which strengthens our commitment to our customers and wider community that we will take swift, effective action to tackle hate crime. This forms part of our work to ensure that all customers can enjoy peaceful, trouble and fear free, enjoyment of their home. […]

This is a community event, free and open to all. All children under 16 must be accompanied by an adult. 4pm until 7pm, Thursday 15 September, at Sŵn y Môr, Glasfryn Road, Ty Ddewi SA62 6SY ateb are providing this event to give customers a chance to get to know each other and to use […]

YOUR VIEWS ARE IMPORTANT – THANK YOU FOR TALKING WITH ATEB We received information from 349 of our customers. A full report showing the results of this survey will be available on our website in December 2022, on the e2i page. We will contact the winner of the competition during the week of 12/09/22. Your […]

Mark Lewis, Head of Customer would like to thank everyone who attended this year’s Big Customer Events in May and June. Conferences were held in Letterston, Burton, Milford Haven and De Clare Court Haverfordwest. Mark said “All of the team who attended, including myself thoroughly enjoyed the opportunity to listen to your views and understand […]