We’re proud to reaffirm our commitment to the Deeds Not Words 2.0 pledge – a sector-wide promise led by Tai Pawb to take meaningful, measurable action to tackle racial inequality in housing. The refreshed pledge calls on housing organisations to show leadership, be transparent, confront racism wherever it appears, and make sure the actions we […]

This week, we’re proud to be supporting PATCH – Pembrokeshire Action to Combat Hardship by helping deliver their Christmas toy parcels to families across Pembrokeshire.  Our digital support van Dot.e is out on the road visiting homes and spreading a little festive cheer, helping ensure children and families receive a gift at what can be a particularly challenging time of year. […]

This is the REPORT of The Cost of Rent & Service Charges 2025/26 Survey. This report reveals what you said about these topics. Results from the survey will be shared and considered by the ateb Board when setting rent levels to be charged from April 2026. We will be contacting the winner of the prize […]

ateb Group’s development team has officially handed over the final 20 homes at its Boundary View / West Merrion Drive site in Pembroke Dock, bringing Phase 3 to a close and completing the full development, which launched in Spring 2022. The completed homes in this last phase include 4 bungalows, 8 flats, and 8 houses, […]

Our Teams and Contact Centre will be unavailable from 12pm Wednesday 24th December until 10am on Friday 2nd January 2026. Our contractors will return on Monday 5th January 2026, and any urgent work will be prioritised. During this time, our phone lines will transfer to an out-of-hours service provider who will handle emergencies only.  If […]

We’ve teamed up with Futureworks to help more people across West Wales take their next step into work. As part of this new partnership, our team will attend practical sessions and offer down-to-earth support for those who need it.  Whether it’s help with applications, CVs, interview prep, or understanding how to apply for roles with […]

Take your time to complete this short questionnaire and compete to win the prize of £100 shopping vouchers. If you would like this survey in any other format or language, please contact ateb How satisfied are you? This is your chance to make a difference… Every other year, all social-housing providers must gather data so that the government can see […]

The next Customer Forum will be on Thursday the 4th of December, 2025 at 3pm and will last for about 2 hours.  This session takes place face to face at Kensington Court SA73 1GB. At this event you will have the opportunity to meet members of the new ateb Customer Committee.  Light refreshments (for free) will be available, including […]

We have 5 lovely, Christmas hampers to give away to ateb customers!  This is your chance to enter our free prize draw. ENTER HERE! No later than 16:00 on Thursday 04/12/25. The 5 winners’ names will be drawn by an online random name-picking tool, Wheelofnames.com, & hampers will be delivered to your door in time […]

This is the 6-Month Update Report of the Annual Customer Engagement Review 2025. This report reveals what you said about ateb’s services.  It also shows ateb’s responses to your feedback and the work undertaken by ateb to make the necessary improvements, based on what you said. Please take a look at this report to see the difference your words are […]