Category Archives: News/Events

Book your place at our Cost of Living Conference

We are holding a Cost of Living Conference for ateb customers at the Torch Theatre later this month. The rising costs of living, particularly the increase in energy and other living costs is impacting on us all. We would like to hear from you about how we can best provide services to you whilst keeping […]

Engage 2 Improve – E2i Customer Forum

The next Customer Forum will be on Thursday the 24th of November 2022, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you […]

Isambard Gardens, Neyland Important Update

It’s come to light that those who bid for properties at Isambard Gardens, Neyland may have been sent an incomplete letter or may not have received the enclosed Urban Connection Evidence Form. The deadline for submitting evidence and returning the form is next Friday 30th September at 4pm. To download a copy of the letter […]

£150 cost of living payment – have you applied?

The deadline to apply for the £150 cost of living payment is just two weeks away and we would encourage everyone to check if they are eligible and apply. Customers must be in a property banded A to D or in receipt of a means tested council tax reduction as at 15th February 2022. Further […]

Service update: Monday 19th September.

ateb Group services will be closed on Monday 19th September, following the Government announcement that the day of the Queens funeral will be a national bank holiday. We will be providing an emergency repairs only service to ateb customers on this day. Please remember that our out of hours emergency repairs service will only deal […]

Welsh Government Tenant Engagement on Building Safety

The Welsh Government is looking to consult with a wide range of residents (both tenants and leaseholders) to support policy development on proposals for Safer Buildings in Wales Safer Buildings in Wales: A consultation (gov.wales) The proposals seek to empower residents by strengthening their voice on building safety matters, provide opportunity to engage with their landlord and ensure […]

Does ateb listen to you?

IT’S RESULTS TIME! Due to what came out of the Star Survey of winter 2021/22, the Survey Planning Group, made up of varying staff & customers, saw the need to delve deeper into the way we communicate with our customers. So in April & May of this year, we asked customers some deeper, searching questions […]

Survey Planning Group

The next on-line Survey Planning Group session will be on Tuesday the 13th of September 2022, 10:00 – 11:00. ateb can help you to connect with us through Teams, if you’d like help, even if you don’t have equipment. These groups are open to all staff & customers of ateb – Please feel free to come to the Survey Planning sessions & get your voice […]

Pembrokeshire County Show: “Can we tell you a little bit about ateb?”

The Pembrokeshire County Show was back with a bang this year, smaller in size but with the same family friendly fun and frollics!  ateb were based in the Community and Learning Zone and welcomed hundreds of visitors during the two day event. The team included Angela and Shirley from our Housing Solutions Team, Cheryl our […]

New Hate Crime Policy proudly approved by ateb 

ateb Board have approved a new Hate Crime Policy for ateb Group which strengthens our commitment to our customers and wider community that we will take swift, effective action to tackle hate crime. This forms part of our work to ensure that all customers can enjoy peaceful, trouble and fear free, enjoyment of their home. […]