The next Customer Forum will be on Thursday the 26th of January 2023, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect […]

From 1st December 2022 the Renting Homes Wales Act 2016 (RHWA) will change the way all landlords in Wales rent their properties – including ateb. Jane, our RHWA Project Manager will be touring the County on our community support van Dot.e answering all your questions and providing advice and support. Come along and speak to […]

Keep Warm Keep Well is a new campaign to support people across Pembrokeshire during the cost of living crisis. The campaign is being led by the Pembrokeshire Community Hub in partnership with Pembrokeshire County Council, Pembrokeshire Association of Voluntary Services and a variety of agencies including Hywel Dda Health Board, Emergency Services and the Voluntary […]

In July and August, you may remember we carried out our annual Customer Engagement Review. With upwards of 349 survey responses, e2i can now share the contribution you made towards our questionnaire, Customer Engagement, helping us to focus on priority service improvements, with your views at the heart of that decision making – here are […]

Following a review, we have taken the decision not to reopen our Meyler House office as we have concluded the building can no longer effectively support our changing customer expectations or the way our teams are now working.  Planning for our new home is underway as we are seeking to develop a new physical environment […]

Pembrokeshire People First have created an easy read guide for Cost of Living support available in Pembrokeshire. This useful and easy to read guide is really helpful and simple to understand. Download in English Download in Welsh Thanks to Karen Chandler, Chief Officer at Pembrokeshire People First and team for sharing. Published 19/10/2022

Struggling to make ends meet? Not enough money to go round? Not sure how you will get through the winter? PAVS are looking for volunteers and would like to hear your thoughts about: ● the impact of living in poverty on you and your family ● your suggestions about what could improve the situation for […]

A huge congratulations to Julie Edwards, finalist at this years Womanspire Awards 2022. Julie who works for atebs Development Team was nominated for the Learner of the Year award following the completion of Chwarae Teg’s Agile Nation 2 Career Development Programme aged 63 years young! Executive Director for Development Will Lloyd Davies commented “Julie is […]

Applications are now open for the Winter Fuel Support Scheme. If you receive one of the benefits below, you could be entitled to receive a one-off £200 cash payment (you don’t have to pay it back) from Pembrokeshire County Council, to go towards paying winter fuel bills. Income Support Income Based Job Seekers Allowance Employment […]

YOUR VIEWS ARE IMPORTANT – THANK YOU FOR TALKING WITH ATEB We received information from 361 of our customers. We will contact the winner of the prize draw during the week of 12/09/22. Are your rent & service charges value for money? Every year, we need to find out from you whether you feel that the service charge […]