As part of our ongoing GDPR review, ateb is taking steps to ensure the information we hold about our customers is used correctly and in line with data protection regulations. Over the years, we’ve added helpful flags to our systems to make sure our teams are aware of important information when visiting our customers’ homes. […]

Take your time to complete this short questionnaire and compete to win the prize of £100 shopping vouchers. If you would like this survey in any other format or language, please contact ateb How satisfied are you? This is your chance to make a difference… Every other year, all social-housing providers must gather data so that the government can see how […]

We’re delighted to invite you to our Wales REACH Exhibition, taking place at the Torch Theatre in Milford Haven from Tuesday 10th February to Saturday 14th February. Over the past year, our customers have taken part in the Wales REACH project, exploring local history, creativity, and connection across Pembrokeshire. Together, they’ve created a wonderful collection […]

As the current phase of the 3 year Wales REACH project comes to an end, we’re taking a moment to celebrate the creativity, confidence and connection it has brought to our customers at Kensington Court and our wider community. What is Wales REACH? Wales REACH (Residents Engaging with Arts, Culture and Heritage) is a national […]

Every year, we review our rents and service charges to make sure we can continue to deliver good-quality, value-for-money services for our customers. Letters explaining your rent and service charges for the year ahead will be sent out in the week commencing Monday 26th January 2026 and should arrive with you by the end of […]

ateb are holding a Customer Discussion Session in your area. The aim of the session is to discuss trending customer issues that affect many, such as things going on in your street, block of flats or across ateb (It’s not a situation where we can deal with individual problems) & to provide you with ateb news. In a relaxed […]

We’ve launched a brand-new webpage dedicated to Shared Spaces, making it easier than ever for customers to understand how the shared environments are maintained, serviced, and used. Shared spaces play an important role in everyday life on our sites. From communal lounges, gardens to corridors, and communal facilities, these areas help shape a positive experience […]

Thousands of usable devices are thrown away every year, while many people are still unable to access the digital world. Through the National Device Bank, ateb is helping to close that gap. Created by the Good Things Foundation, the National Device Bank rehomes donated devices that would otherwise end up in landfill. Each device is […]

The Cost of Rent & Service Charges 2025-26 You had your say, and there was one winner! Susan, of Pembroke Dock, is the £100 prize draw winner for this survey. Susan received her £100 shopping voucher just before Christmas.   To take part in these surveys please get in touch with [email protected], call Ali Evans on: […]

Just before Christmas we were delighted to spread a little festive cheer by gifting hampers to five customers who took part in our recent customer questionnaire. The prize draw was our way of saying thank you to everyone who shared their thoughts and experiences with us. Your feedback really does make a difference and has […]