Last week, the Equality, Diversity & Inclusion (ED&I) Action Group came together to reflect on the progress we’ve made since forming our commitment and how we can build on that momentum. This action group brings together passionate team members from across the group, supported by our customers, all driven to improve the experience for both […]

Applications are about to open for the ateb Trust funding round throughout July! Thanks to the generosity of gift aid from Mill Bay Homes, the ateb Trust offers grants of up to £1,500 to community-led projects that: Build self-sufficient, resilient communities Regenerate neighbourhoods through social, economic, environmental, or wellbeing activities Support older and vulnerable people […]

As part of our ongoing GDPR review, ateb is taking steps to ensure the information we hold about our customers is used correctly and in line with data protection regulations. Over the years, we’ve added helpful flags to our systems to make sure our teams are aware of important information when visiting our customers’ homes. […]

John shares his experience of the recent retrofit improvements to his home. John has lived at Maes-y-Mor for several years and recently had energy efficiency upgrades carried out to his home as part of our ongoing retrofit programme. Although the work is now complete, he recalls the process beginning under less-than-ideal conditions. Real Stories Real […]

We’re excited to launch our brand-new Customer Committee – and we need ateb customers like you to help make it a success! At ateb, we believe better living starts with better decisions. That’s why we’re creating new ways for customers to have a direct say in shaping our services and influencing the decisions that matter. […]

On Friday 13 June, the Three Meadows estate in Haverfordwest came to life with the sounds of laughter, the bounce of inflatable fun, and the mouth-watering smell of wood-fired pizza. The event, organised by ateb, brought together around 50 customers and their families for an afternoon of food, fun, and friendly faces. It was our […]

In a first for Wales, ateb is proud to be part of a new joint approach with Pembrokeshire County Council (PCC) to help tackle anti-social behaviour (ASB) and reduce its negative impact on our communities. ASB can take many forms – from noise and abusive behaviour to littering and illegal drug use – and can […]

Michelle shares her experience of a recent retrofit project at her home in Solva. We recently caught up with Michelle, one of our customers at Maes-y-Mor, to hear about the improvements made to her home as part of our latest retrofit work. Michelle’s property has been fitted with external wall insulation and roof vents – […]

The next Customer Forum will be on Thursday the 19th of June, 2025, at 10:00 and will last for about 2 hours.  There will be a short break at 11:00.  This Forum is a group for all ateb customers, where you can meet other ateb customers, & staff & share information about subjects that effect you & your communities, so […]

At ateb, we believe in openness and transparency. That’s why we’re proud to release the latest edition of ateb stories – our quarterly e-magazine designed to keep you informed about how we’re performing and share the real stories from our teams and customers. In Edition 5, we take a closer look at key areas that […]