In a first for Wales, ateb is proud to be part of a new joint approach with Pembrokeshire County Council (PCC) to help tackle anti-social behaviour (ASB) and reduce its negative impact on our communities.

ASB can take many forms – from noise and abusive behaviour to littering and illegal drug use – and can seriously affect people’s quality of life. Tackling this behaviour has always required a combined effort from different organisations, including the police, local authorities and social landlords like ateb.

Now, in an exciting step forward, Pembrokeshire County Council’s Public Protection Service has given delegated authority to named ateb Housing Coordinators to use Community Protection Notices (CPNs) where appropriate. This new power will allow us to act more quickly and directly to resolve issues in our homes and communities.

Community Protection Notices are a legal tool designed to stop individuals (aged 16+), businesses or organisations from continuing behaviour that is having a harmful effect on the community. They are typically used to address issues like noise nuisance, irresponsible dog ownership or waste build-up.

At ateb, we often hear about problems early, giving us the chance to step in quickly. With this new authority, we can now take proactive action sooner, helping to prevent situations from escalating and improving outcomes for everyone involved.

Mark Lewis, ateb’s Executive Director for Customer, said:
“ateb is committed to ensuring that all our customers can live in safe, stable and secure environments.

“Being able to act quickly when anti-social behaviour arises is key to delivering on that promise. This new approach gives our teams the tools to make a real difference, working closely with the Council and our other partners to protect our communities.

“This is a fantastic example of partnership working in Pembrokeshire – coming together to find the best solutions for our customers and neighbourhoods.”

This approach will continue to be a shared responsibility. Before we can issue a CPN warning letter or a formal CPN, we will still need authorisation from Pembrokeshire County Council or Dyfed-Powys Police. Decisions to prosecute for non-compliance will remain with the Council.

ateb Housing Coordinators involved in this process have received full training and there will be ongoing monitoring and oversight to ensure this tool is used appropriately and effectively.

By working together, we can build communities where everyone feels safe, respected, and at home. If you’re experiencing anti-social behaviour, you can find out more about how we can help on our website, and you can also report issues directly to us online.

Published: 19/06/2025