These are: (1) the Annual Customer Engagement Review (2) the February 6-Month Update Report (3) the Communal Areas Cleaning Report These reports reveal what you said about ateb’s services.  They also show ateb’s response to your feedback and the work undertaken by ateb to make the necessary improvements, based on what you said. Please take […]

Board members from ateb Group recently toured a number of our homes and communities across Pembrokeshire. From established estates to newer developments and independent living accommodation, the tour offered a valuable opportunity to connect directly with team members and customers – and to see our purpose in action. The Board were led by members of […]

We’re excited to launch our brand-new Customer Committee – and we need ateb customers like you to help make it a success! At ateb, we believe better living starts with better decisions. That’s why we’re creating new ways for customers to have a direct say in shaping our services and influencing the decisions that matter. […]

Yesterday, members of our team took part in a walkabout and litter pick around Cromwell Heights and Marble Hall Road to help strengthen connections with customers and better understand the local environment. Jess, our Housing Coordinator who has been supporting this area since 2022, joined the visit to engage with customers, listen to concerns, and […]

GET YOUR VOICE HEARD HERE… £100 prize draw: Grab your chance today by completing this short questionnaire. Are your rent & service charges value for money? Every year, we need to find out from you whether you feel that the rent we charge is value for money.  Results from the survey will be shared and […]

We’re thrilled to share that ateb has been recognised at the TPAS Cymru Good Practice Awards 2025 for Involving Tenants in Designing or Reviewing Services, finishing in the top three – and it’s all thanks to the amazing involvement of nearly 300 of our customers. This recognition celebrates the collaborative work that went into shaping improvements […]

This week, we marked the start of construction at The Croft, our new development in the heart of Llangwm. It was great to welcome a mix of familiar faces and new ones on site as we officially got this important project underway. Colleagues from across the ateb Group and Mill Bay Homes came together with […]