UPDATE: This survey is now closed YOUR VIEWS ARE IMPORTANT – THANK YOU FOR TALKING TO ATEB We received information from 130 of our customers. A full report showing the results of this survey will be available on our website in August 2025, on the Getting Involved page. We will contact the winner of the competition […]

At ateb, we believe that better living starts with a place to call home, and for one remarkable couple, home has been at the heart of their incredible journey together. This month, we are thrilled to celebrate the 70th wedding anniversary of two of our customers, a couple whose love story began in the most […]

Earlier this year, ateb proudly launched the ateb Trust, offering grants of up to £1,500 for projects that make a real difference to ateb communities. The Trust was set up to support initiatives that help communities become more self-sufficient and resilient, regenerate neighbourhoods, and enable older and vulnerable people to live safely and independently in […]

If you currently receive Working Tax Credit or Child Tax Credit, these payments will be stopping permanently on Saturday 5th April 2025. This change is part of the UK Government’s move to Universal Credit (UC), which has already replaced many older benefits (more details below).  Most of our customers have already switched to Universal Credit, […]

At ateb, we believe everyone deserves a home that’s comfortable, warm, and energy-efficient. That’s why we’ve been working hard to improve the quality of our homes and make a real difference in our communities. One of the ways we’re doing this is through our Optimised Retrofit Programme – a three-year project focused on future-proofing homes, reducing […]

In 2024, a total of 68 homes were improved as part of our Optimised Retrofit Programme as we work to improve the living conditions and energy efficiency of homes for our customers. Back in the autumn, ateb completed installing External Wall Insulation (EWI) and Solar PV in Garfield Gardens, Narberth, transforming nine homes. The results? […]

Due to a global issue beyond our control, direct debits due on Thursday 6th and Friday 7th March will now be taken on Monday 10th March instead. We’re really sorry for any inconvenience or confusion this may cause. This issue only affects a small number of customers (less than 10%), but if you’re worried about […]

6-month Update – MY ATEB ACCOUNT  6 months after every Engage survey, key members of staff from the applicable departments, together with committed customers, come together to check out the progress ateb made on Improvement Actions set following that survey. So how are we doing? Take a look at this concise report showing the work […]