We’ve launched a brand-new webpage dedicated to Shared Spaces, making it easier than ever for customers to understand how the shared environments are maintained, serviced, and used.

Shared spaces play an important role in everyday life on our sites. From communal lounges, gardens to corridors, and communal facilities, these areas help shape a positive experience for everyone who uses them. The new webpage brings all your frequently asked questions together in one place, giving customers quick, clear, and convenient access whenever they need it.

What’s new

Straightforward access to cleaning and service standards
Customers can now review Cleaning Specifications, frequency details, and service expectations for individual spaces, helping set clear standards and reduce confusion.

Guidance for best use of shared areas
Helpful tips and frequently asked questions have been added to encourage shared responsibility, support wellbeing, and ensure our shared environments are respectful and fit for purpose.

Improved transparency
By clearly outlining what customers can expect from our Facilities Team services and cleaning contracts, we are improving transparency across our homes and communities.

You can check out our new shared spaces page HERE.

Published: 16/01/2026